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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
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...gerry duffey
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks...
...Pike Martin
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Thank you for the immediate response. Goods received as expected....
...Nigel Williams
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
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...Pauline Sudworth
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison...
...JOHNSTON COMBINATION BOILERS
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THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU...
...JOYCE PICKUP
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified....
...Andrew Heyes
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good product, many thanks...
...Quality Hotel St Albans
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Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan...
...tristan shelton - Mr
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
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...L.Webster
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