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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.... ...Stephen Hayward
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Products received on time as projected.... ...DIESEL TECHNICAL CONSULTANC
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced... ...MARTIN SEYMOUR
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Very good service thank you... ...NIKOLAOS FOUDOULAKIS
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!... ...Daniel Hoyle
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a good all-round service, thank you for the swift response.... ...Alan Ledger Coops EMBS
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia... ...Julia graham
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Excellent service throughout. Including availability information, order processing, delivery and then resolving a problem caused by me ordering the wrong item by mistake and then arranging the return and supply of the replacement promptly. ... ...Philip Ford
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I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
Regards
Andrew Sanaghan... ...Andrew sanaghan
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