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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub.... ...Karen Jacks
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I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again.... ...W J Griffiths
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS... ...michael john smith
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As described, good price, quick delivery, thank you
... ...BH
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.... ...Alexander George Todd
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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ... ...Paul John Manley
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian.... ...ian_webber
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Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.... ...ROBERT
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Thanks, good service, good communications.... ...S Garner
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more reviews... |
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