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I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.... ...Bellissima Weddings
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied.... ...S OGUNGBOLA
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Good prices, delivery & order communications.
Difficult website especially when searching for products.... ...James Gray
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Very prompt service. The goods were exactly as I ordered... ...Ashorne Hill Management College
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VERY GOOD, EASY USE INSTRUCTIONS, ... ...Clive Bradley
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This purchase worked exceptionally well. The price of the product was fair, the product itself was as expected and the speed of delivery was excellent.
I would not hesitate to use MyTub again... ...Mr Patrick Townsend
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Mytub were very helpful and service was excellent.... ...Helen
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Perfect! Just what I needed and prompt delivery.
Thank you... ...Alan Vass
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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