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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others. ...
...ELIZABETH COSTFORD
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Arrived in good time, thanks.
Will use you again in the future!...
...Rachel Measures
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Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product...
...Dr Hans-Georg Wagner
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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Parts arrived quickly and well packaged, fitted in minutes great service. ...
...Smithfield Murray Ltd
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again....
...Linda Baynes
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thanks very much arrived in good time now we have a hot shower :O))))
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...Alison Digby
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Excellent service - as always. Cheers!...
...Robert McNamara
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efficient service & delivery
thanks...
...F J Rogers
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more reviews... |
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