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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!...
...Cameron McDowall
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...
...EWOS Ltd
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer....
...ken golding
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%....
...Chris Pook
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!...
...James Bailey
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry"....
...Marjorie Walker
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...
...Kevin D Fuller
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards....
...Mr J C Ward
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub...
...David Mcmullon
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