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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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Excellent service Prompt response. Keeps you updated at every stage. Couldnt fault it. However I didnt pay attention. Because it showed two items I wrongly assumed two were being supplied . It clearly says the price is for one! Lesson learned, Ill be ordering another.😃... ...Mrs D Small
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Excellent service,
And was kept informed on the progress of my order throughout the process, i will be recommending your company to other people in the future.
Thanks for all your help
James... ...James Mcgarry
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MyTub worked really well to hunt for a suitable gas valve to replace a discontinued model. Prompt delivery. Thanks very much, highly recommended. ... ...Allen Smith
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance... ...LAO YUEN NING
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob... ...Rob Linden
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Good communications both for estimating delivery time and once order placed. Delivery estimate was 2-3 days from order and the products ordered arrived 2 days after delivery. When I had a query it was answered very quickly. Would happily use MyTub again.... ...Paul Callow
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Thank you superb prompt and attentive service, will definitely shop with you again.... ...Mrs Pam Croft
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very efficient service... ...gb maintenance
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again.... ...Maureen Rooney
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more reviews... |
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