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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
Regards
Colin... ...Colin Spoor
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.... ...terry johnston
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fast friendly service very helpful with good communications pleasure to do business with you many thanks... ...Michael Moore
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks... ...Chris Lockett - CH Lockett
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board!... ...Brooms Park Ltd
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The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.... ...Amanda
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Brilliant service at a reasonable price!
... ...Stuart Perren
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All delivered as promised. thank you... ...DAVID TARBARD
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Prompt and efficient service... ...Peter Morecroft
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more reviews... |
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