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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall...
...keithadamson
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Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it!...
...James Dewar
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers...
...Holly
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Hi,
Order arrived promptly and is an exact match for replacement valves within our childrens nurseries, there are over 150 of these valves and the children keep on breaking them..... Did try to purchase these at plumbase and plumbcentre but they could not help me! Ill be using you from now on even though these were dispatched from Burton uponTrent......
Thank you for your help, its nice to know that there is a company out there that cares.
:- ...
...Stephen Davis
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Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again...
...Craig Turner
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Good service and communication - would recommend....
...Gordon Dougan
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great service, quick delivery and informed at every stage of the order, will use you again....
...james pettitt
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Thanks MyTub. I struggled to find the parts available at MyTub anywhere else. I ordered them through the website and although the postage was expensive for such small parts, they arrived promptly and are just what I needed.
I would defiantly recommend this company *****...
...adam foley
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Item arrived on time, price was very competitive and the delivery guy rang me which made it really easy to direct him where to leave package. Overall a very good service...
...Dave Westlake
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I found this company great to deal with, and I will certainly buy from them again ...
...Donald Mackay
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more reviews... |
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