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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Fast delivery, good price and communication. Will recommend. Thanks...
...Matthew Adams
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
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...HomeServe
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements....
...Arthur Avery
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly....
...James Hill
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Dear seller,
I recieved the product in perfect conditions.
Thank you very much....
...Vicente Jesus Vegazo Rodriguez
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Extremely happy to have found this company the materials turned up on time and Steve was extremely helpful on the office with assisting us with the order
Will definitely use this company again ...
...Peter Janes - P Janes ltd
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An excellent service with local contact to agree delivery time--all at a reasonable price...
...Lawrence Weaver
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I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks....
...Martha Turner
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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams...
...Ross Williams
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