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Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
... ...Haydn Stanley
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Super, start to finish.
I have been sold an obsolete part at a discount. Located and despatched within an hour. Excellent.
You might widen your delivery options. Small parcels like mine could be delivered at a price of less than £3, especially if there is no rush.... ...Robin Turner
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Exactly as it said on the tin. Couldnt ask for better service.... ...Alan W Harper
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Excellent! Very impressed. Very happy.... ...Robert Wakefield
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EXCELLENT SERVICE, WOULD USE YOU AGAIN.... ...Sonny Patnaik
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery.... ...C R Williams
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,... ...Shane Jenner
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ... ...Frank Neale
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ... ...Stephen Watts
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more reviews... |
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