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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Good service, kept me update with shipment delivery information. ...
...Beverley Spear - Hobart Manufacturing UK
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Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again....
...Mrs Alison Chaddock
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect....
...Jack Riggs
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The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley...
...Brian Townley
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Very good service...
...Flair Developments Ltd
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Easy to order on line. Best price for the tap filters I bought. Excellent communications throughout the transactions and prompt free delivery. very happy...
...Richard Bond
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
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...Rosemary - Trythance Trust
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Excellent seller, no problems with sale or delivery,would recommend them...
...James Minty
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It has been a pleasure to order with Mytub. Delivery was very good...
...C S Building and Design
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