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Fast delivery. Very happy with item... ...JULIAN KING
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ... ...Mrs A J Rippingale
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Great service and wonderful communications. Fast and free delivery.... ...David Jackson-Hulme
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very good service thank you customer satified... ...maindee nhandymans
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Provided a great and fast service for the item I ordered, highly recommended ... ...Peter Craig
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy... ...GUy Barker
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Fine service, delivery as expected , in Denmark.Thanks.... ...Poul Joergensen
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VERY IMPRESSED WITH TH E DELIVERT TIME-BRILLIANT.WELLL DONE KEEPIT UP.CANNOT TELL YOU HOW EFFECTIVE THE PART IS AS IT IS NOT BEING FITTED UNTIL THE 22ND.... ...cnh joinery
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you... ...Neil
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