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Yes thank you received in one piece. ...
...Mrs C Gilboy - 1-2 Call Drainage
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks...
...Richard Podesta
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done....
...Nik James
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite....
...Louisa McRobert
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Excellent Service...
...Yorvik Electrical Contractors Ltd
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order....
...Lawrence Meilack
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I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub. ...
...Robert Mclaughlin - LGC
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks....
...Keith Jagger - K J Surveying Ltd
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Very efficient service. Would recommend you 100%. ...
...Peter Smith
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