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Brilliant response...
...Abey Air conditioning ltd
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you...
...Janet Kulpa
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!...
...John Weddell
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Good speedy service with no hitches. I just worked....
...John lawson
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Excellent service- thank you. I will be passing on your details to others.
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...Lesley Bambridge
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much....
...Richard Potts
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Excellent prompt service - would have no hesitation in recommending...
...Roz
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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Excellent service, quick reply to questions and delivery on day I wanted.
Would recommend!!!...
...Amanda Robotham
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more reviews... |
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