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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt...
...Laurie Shadbolt
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An excellent company to deal with, helpful and very prompt to respond to any query
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...Mr John Shorter
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we...
...Mr. Anthony Hopkins
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project....
...David Doyle
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Thanks for your excellent service. Will use you again when necessary...
...Norman Kaye
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again ...
...Leeva Plumbing
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Excellent service, speedy delivery very pleased with the product....
...Mavis Wood
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ...
...Paul Harewood
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again....
...john epworth
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