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Excellent communication throughout right through to delivery. Keep up the excellent service...
...Jason Nutkins
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Excellent service and communication. Ordered a regulator for Stoves oven which was obsolete, My Tub contacted Stoves for replacement part information. It was cheaper than original item. We searched around the net to find fitting instructions, so less than £25, much cheaper than the £900 we feared! Would highly recommend and definitely use again, thank you!...
...J Nixon
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!...
...Mrs Jane Shaw - Mr
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Great service.....keep up the good work...
...Adam William Polson
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Simple ordering, good service, quick delivery, right parts, will use in the future....
...Jerzy Bryzek Versato Ltd
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...
...James Randell
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Excellent service and delivery. Would definitely use again. ...
...Amy wakem
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Brilliant service. Located a part that 3 other sites didnt have in stock, after I paid for them!
Will be my first port of call next time....
...Joe Leone
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