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Easy to use and delivered quickly. Thank you.... ...Paul Padden
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!... ...Tahir Kiyani
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Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
... ...MR RAYMOND SEED
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout.... ...Nicholas Lane
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good product long a long wait for delivery... ...david pitchford
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!... ...Michael F Harris
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again... ...South East Maintenance Solutions
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again. ... ...cml joinery
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