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Excellent communication so i could keep my customer upto date... ...dan morgan
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Great service from placing the online order through to delivery of the item ordered.... ...Michael Gullis
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ... ...Peter Button
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The anti-vibration mounting mat for my pump works really well the pump operates quietly.... ...Dr Ian Garth Higginbotham
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub... ...David Mcmullon
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Right product at a good price and very quick delivery... ...John Newborn
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you... ...Peter
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Good service good price and good timely delivery... ...Jonathan Finnerty - Green Unit Limited
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Very helpful staff, order arrived on the confirmation date... ...Gardner BTC LTD
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more reviews... |
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