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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!...
...mike Clark
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again....
...windridge Coatings
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Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct. ...
...Mr B R Goodliffe
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MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs....
...james senior - james senior design
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Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad....
...Mr Mark Shaw
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Great service and wonderful communications. Fast and free delivery....
...David Jackson-Hulme
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Good shopping eperience and speedy delivery.Will use again.Thanks...
...J Irving
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...
...Alex Morton
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Really quick service, and very quick to respond to my query ...
...Mrs Samantha Boyd
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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