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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered....
...richard middup
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...
...elaine.willett
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Hi, Good, fast and efficient service. D. H....
...hewitt maintainance
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-...
...Carianne Purcell-Jackson
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug....
...Doug Weddell
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As this was the first occasion I had used MyTub I was pleasantly surprised that my order was delived on the day it was promised.Well done ...
...Frank Neale
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The local sole agent in Dubai called ATMOST decided to stop suppoting the Ariston dishwasher model that I have and wanted me to replace the complete unit although only the door lock was broken.
They refused to order the part for me. I finally was able to find my parts at MyTub and within a few days I had my shipment at my door step and install it. It a perfect match. Excellent service and will always buy from them....
...Abdullatif Galadari
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Excellent service. Initially quoted as 7-10 day delivery, item delivered within3 days....
...Robin Cooper - Morgan Cooper Limited
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You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen....
...AdamsGale
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