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Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation... ...maysan alnufoury
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I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.
Thanks You... ...Ernest Slack
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Goods received in good time, will use this supplier again. ... ...Kamran mallick
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pleased with goods .delivered quick would shop again with my tub... ...helen
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I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price. ... ...David Williams
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.... ...Graham Wright
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.... ...James Orrey
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ... ...Martyn Probert
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped... ...t pm cairns
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more reviews... |
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