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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Very efficient - item turned up at scheduled time. Thank you...
...Chris Goss
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recieved item thank you, the only issue i have is that we paid the £7.50 for a quicker delivery and but it still took approx 8 working days.
Apart from this i am sure we will use you again....
...Boddingtons Plastics Ltd
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010....
...Andrew Williams
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob...
...Rob Linden
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Quick and efficient service...
...William Francis
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Great service, item was a good price and delivered quickly.
Also very good communication....
...Pcb technical solutions
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Items received the next day after ordering. Ordered 2 x Bristan W BTH17 discontinued & received 2 x Bristan W BATH05, which is presumably the new replacement model. Very quick & efficient service....
...June Ferguson
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couldnt have been easier or better - well done....
...alan thompson
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Thank you for the exceptional service and prompt delivery on the day requested....
...Suzanne Mills
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