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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ... ...Mrs A J Rippingale
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ... ...g r hawes
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Received on time. Great customer support. Will definitely use him for future purchases... ...Juan Jose Carlier - Inter-American development Bank
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Thanks for your help with my order. One or two hiccups but very professional service. 1010.... ...John Beasley - Land Management Ltd
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ORDERED ROCA SINK PEDESTAL AT A VERY GOOD PRICE,
& DELIVERY WAS VERY QUICK &FREE. WOULD RECOMMEND.
... ...RONALD DEAN
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi... ...Tim Amery Limited
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Many thanks for pionting out the colour choice and your prompt response in correcting it... ...roger ward
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!... ...Philip Gould
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Thank you for the exceptional service and prompt delivery on the day requested.... ...Suzanne Mills
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks... ...Thomas Guy Evans
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more reviews... |
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