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A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy. ...
...Alan Downie
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Special order part received as promised. Well done will use you again.
L j newman plumbing and heating...
...L J Newman
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one....
...Julius Ross
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ...
...Richard Cobley
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Item arrived quickly and was as described. Good service....
...Kirk Dranfield
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Excellent customer service all round and prompt delivery!...
...A Gill
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Goods received in good order but not in the 2 days originally promised. 5 out of 10...
...Dacefield Services Ltd
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efficient service & delivery
thanks...
...F J Rogers
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Great service, competitive pricing. Would definitely recommend MyTub to others....
...Sarah Johnson
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more reviews... |
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