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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Excellent price - prompt delivery - you siad what you would do and did it. Well done!... ...Eric Pavyer welwyn.org.uk
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Excellant service!!... ...Karen Sykes
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ... ...Clive Batchelor
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.... ...Craig Young - Livingston Centre Ltd co Savills
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Very efficient and effective operating methods, excellent!... ...Stephen Allen
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent.... ...Henry P Robinson
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Very pleased with my goods.And the service.And the price i got it for. No problems at all. thanks.... ...m b eales
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.... ...Philip Shaw
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.... ...Ashley Ford
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more reviews... |
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