|
|
|
|
|
You have no items in your trolley. SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
|
Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
|
Brilliant website. Wish they were all like this... ...James Thorogood
|
Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.... ...Nick Cumming
|
My tubs service was a1 very quick and and simple the product was great did the job just as you would like... ...G
|
Great prices,good service !... ...Mosco
|
Delivered as stated and am happy with service overall... ...Ralph Nader
|
Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.... ...GEORGE SHEPHERD
|
Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
------------- ------------------------- ------------------------- --------------------------
Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ... ...Peter D Allum
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
|
Thank you, for your super fast and great service. ... ...Inayat Khan
|
more reviews... |
|
|
|
|
|
|
|
|