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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony...
...Airwaves Engineering Service
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Thank you.
The shower tray you sold us is a great match and looks great.
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...Malcolm.
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Next day delivery for a part for a forty year old gas fire. Very impressive....
...I SCED
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues....
...Fred
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Excellent service. I have saved to "my favorites" to use again. Many thanks....
...KEN ROBINSON
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
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...George Carmichael - Turner and Price Ltd
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Thanks
Please note only three knobs fitted out of six sent
Any help ...
...George Egesi
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Item arrived on due date. Thanks...
...jeannie gailey
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Arrived on time. No problems....
...David Hamilton
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more reviews... |
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