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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than...
...Terry Wybrow
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Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company...
...Elizabeth rodgerson
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I would like to take this opportunity to thank you and your company for the speedy and efficient way you have dealt with my query.
Excellent service!!
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...Mr M D Rawle
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Significant stock issues leading to late delivery and delays to my build. Very unsatisfactory.
Also, the need to send emails via your web interface is annoying if you are not at a computer trying to do it from blackberry.
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Hello
The goods you ordered are specialist commercial and not a common item. I also see there where 3 items to your order but only one was stock checked which maybe the result in your disappointment, I am sorry you have been inconvenienced.
Our notes system logs you in and takes you to where you reply from a one click link in the email.
Regards
MyTub
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...Nicholas Farhi
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very good service, our order was delivered when we were informed it would be, a fast and satisfactory service. The web site was easy to use on a lap-top. The product was exactly what it should be. I shall use My Tub again should the need arise. Many Thanks
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...Patricia Young
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would....
...Les Atkins
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect....
...Jack Riggs
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future....
...Vivek Joshi - Suprimo Products
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I bought some replacement radiatorthermostats.
myTub gave the best price by a long way and the items arrived
very quickly.
Nice job boys....
...Steve Atkinson
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email....
...Sandra Martin
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more reviews... |
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