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Great feedback and prompt delivery.... ...Allan BC Duffus
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Good service and after sales support.... ...Ashwin Parekh
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.... ...tony burtonshaw
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Excellent service... ...Ian Ashford
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend.... ...David Meredith
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My order was delivered very quickly and in perfect condition. I can definitely recommend My Tub and will be ordering again. Thanks to all the team involved Great Service 10 Star.... ...Alistair Smith
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Excellent service and very helpful delivery man. Will certainly do business with you again.... ...Aidan Harrison
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!... ...RACHEL WHITE
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