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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft...
...james wolstencroft - j wolstensroft
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Simple ordering system and prompt confirmation, updates and delivery. ...
...Louise
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Excellent service. Will recommend you to family and friends. Thank you....
...Karen Harkis
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues....
...Fred
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Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go...
...Vineet Singh
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better....
...Ben Cole
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cant fault your service...
...andy ablett service
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Found exactly what I needed. Great service and kept me up to date with the progress of my order. Would recommend mutub to my fiends. ...
...Rajesh Sharma
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne...
...wayne lomax
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