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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again....
...Howard McKnight
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service....
...Brenda Bradshaw
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Excellent Service and Delivery.
Thanks
Peter Jowett...
...ASQUITH BUTLER LTD
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again....
...Peter Spurden
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Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price...
...Josephine Phillips
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Excellent price and quicker than expected service with very good communication. Thank you...
...Mark Baker
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Super ! Very pleased. From order to delivery !!!...
...Claes Domeij
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DELIVERY PROMPT AS EXPECTED BUT I AM WONDERING WHETHER DRIVER KNOCKED ON MY DOOR, I HEARD THE VAN DRIVE OFF BUT DIDNT KNOW IT WAS THE VAN FOR ME, NEIGHBOUR BROUGHT PARCEL ROUND IN EVENING; I DID SAY IT WAS ULIKELY I WOULD BE IN AND IF NO REPLY TO LEAVE WITH A NEIGHBOUR WHICH HE DID SO THERE WAS NO PROBLEM, BUT SINCE YOU ASKED...................
...JAMES FLATT
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...
...J SHEPHERD
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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