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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!...
...Mary Henley
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Great customer service, however the web pricing on the tube is a bit misleading...
...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...
...Paul Kernan
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No problem with My Tub.
Made a mistake and I ordered wrong WC pan but situation was handled without fuss and can you thank Rachel on your team who sorted it.
Regards
Martyn G....
...Martyn Grigg
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob...
...Rob Linden
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you....
...bryce wilkinson
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19...
...Nucleus
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...
...Alan T Begley
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