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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue....
...Mr Lane
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company....
...John H. Hughes - Silly Fruit4Fish
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm....
...Farah Khan
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Excellent service in every respect. would buy from you again....
...Howard Briggs
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David...
...Biznet
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
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...Maria Vasilyeva
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks....
...Ian Dixon
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Thank you My Tub..... I had searched everywhere for a replacement door handle for my Belling Format 626 oven but couldnt find anyone with a green one in stock - apart from you! It arrived promptly and was easy to fit - thank you for your efficient service!...
...Mrs H S Rose
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope!...
...Mr. Kevin Gumbrell
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