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Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period...
...barry ferguson
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer....
...Mr S Bell
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Goods arrived on time and job now done! Many thanks Roy....
...R.Kane
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...
...Ian Smith
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Cant recommend this company highly enough .I brought an ideal standard toilet,40% cheaper than I had found anywhere else .It was delivered within 48 hours and there was excellent communication and information from both Mytub and its couriers.I would most Definately use this company again....
...jassy marshall
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very good service ,
thanks vince...
...vince chalk - vince chalk home improvements
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Part received, good delivery time. Havent fitted yet but looks to be just what I need and at a good price. Thank you and will use you again. ...
...Andrew Martin Whitton
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
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...Kevin Hill
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...
...Paul Ravnbo-West
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