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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Very impressed with service. Competitive price. After ordering timescale was quoted as a week, after ringing, this time was able to be improved on and get it in time for thw weekend I needed it for. Would definately use again....
...Mrs Tracey Hardaker
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!...
...Mike Cheal
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you....
...M Purdy
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Very good and efficient service. Thank you. ...
...Werner Stroud
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Very good customer service & communication thank you.Would not hesitate to use again....
...George Brown
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Had a slight problem with one of the fittings of the product I purchased, which was sorted out very well and quickly by a combination of MyTub and Twyford.
I would wholeheartedly recommend MyTub....
...Danny Taylor
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Equipment arrived on time, well packaged....
...Underfloor Heating Supply Limited
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The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them....
...clive liard
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Goods received in good time, will use this supplier again. ...
...Kamran mallick
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