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good service, friendly staff ... ...edward newell
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn... ...Graham Blackburn
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ... ...Mr Brian Green
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised.... ...Malcolm Hearn
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The usual prompt response, keen price, and excellent delivery service with very helpful driver.... ...Ms S E Ellis
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
... ...Robert M Mizon
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again... ...Ray Le Goubin
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V pleased with service received. Will use again.... ...Thomas Plastering and General Builders
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!... ...Marine Construction Management
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