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Unit has arrived.
But slow delivery.... ...Richard Pearson - Above
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation.... ...Flow Dynamics Ltd
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!!... ...Richard Lewis
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !... ...Len Burton
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Great Service
Goods arrived next day and were exactly what I wanted... ...Paul Horsburgh
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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.... ...Paul Anthony
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Excellent product, 100% happy THANK YOU
... ...paul john jacob
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Excellent and speedy service. ... ...Delia Gaze
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used.... ...Andrew Melton
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Great service , had a problem with delivery but this was addressed very quickly and a replacement sent out next day at no extra cost
Would definitely recommend and use again ... ...Janet
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