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Service is top notch could not of done any better thank you... ...keith Thompson - Mace
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Excellent service, kept me regularly informed of order status & order delivered on stated day
... ...karen brogan
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Very happy with the service and the product. Good with the refund for the cancelled items,will def use again. Thanks James ... ...james crickmore
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Excellent and helpful staff,thankyou... ...JohnPeterson
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Thanks excellent service as always... ...Tony Jones
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.... ...ken golding
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Really good service - quick and good product. Will use mytub again.... ...Mrs Rita Livermore
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".... ...Marjorie Walker
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Great service.....keep up the good work... ...Adam William Polson
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more reviews... |
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