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All worked-out very well, well done, thank you,... ...Jean-Luc Laloe
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!... ...Shaun Moore
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Great service. Items delivered on time and in good order.... ...ARNOLD MABBETT
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You... ... Marie Bullivant
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Great service with regular updates on delivery. No need to chase anyone product arrived as described... ...Christopher Robinson - Evolve Services Group Ltd
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Excellent service would do Buissness again. ... ...Noel Magill
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Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done!... ...Raymond Sowden
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Very pleased with toilet seat.
No problems ordering it.... ...Patricia
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more reviews... |
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