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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Great Service, Very Promp, reasonably Priced.
Thanks Envirojet...
...Samuel Lupton - Envirojet
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Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David...
...David Brymer
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Dear Sir
Please your packing is very ok especially way and manner the items was labeled very good. The only problem is the delay....
...OLANIYAN OLALEKAN - ROMEKAN GLOBAL ENERGY LTD
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Great prices,good service !...
...Mosco
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot...
...John Saliot
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes...
...Graham Abbott
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Excellent Communication and Service.
Easy and friendly to deal with.
Returns handled without issue.
Highly Recommended.
Many thanks...
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...Andrew Crosby
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer....
...Vijay Modha
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you...
...Charlie Elliot
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more reviews... |
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