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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.... ...J TEBBS
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME... ...Ibis Shepherds Bush
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Excellent service from ordering to delivery ... ...Alwyn Keith Good
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The services and shopping experience with MyTub from ordering to
delivery were 1st class... ...ian boyd
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Excellent service... ...basingstoke hospital bnhft
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.... ...Matt Clancy
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.... ...John P. Scrivens
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Item delivered as communicated, cheapest price i could find and good customer service.... ...Hardeep Panesar
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
... ...Petes Property Services
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