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Well it all arrived correctly as agreed.
The actual ordering was not quite as straightforward as we expected. The Company did have a server issue earlier in the day though....
...David Allen - ̷ Allen
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Was having real difficulty finding a Grohe showerhead but Mytub came through and located a merchant that had one in stock. Well pleased with my purchase and 1010 for Mytub....
...John Straker
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.
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...vera
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Fast efficient service. I was kept well informed with quick delivery....
...Mr Drummond Whiteford - Westfield Farm
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced...
...MARTIN SEYMOUR
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Service and delivery excellent ...
...Dougie Skinner
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped...
...simon martin
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