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excellent service throughout and a good price.... ...T Hounsome
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Great product, good communication and delivered on time - what more could you ask for... ...Nicola White
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Excellent service, communication and delivery.
First class and will recommend to others.... ...Stephen Shuttleworth
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Kept informed all the time, correct item delivered on time and a good price. Thank you... ...Gary Grant
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Great service and fast delivery. Product well priced and good selection to choose from. Web site on ipad easy to navigate. ... ...Roger Marshall
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you.... ...Joanne Elkington
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Thank you for your diligence - Stuart Haynes... ...stuart Haynes - private
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.... ...Linda Hodder
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.... ...Bruce Armstrong
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