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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno...
...L.Forno
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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Most prompt and friendly when I was negotiating a different delivery address...
...SM Hedworth
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered....
...David Stobbs
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Thank you a quick and easy purchase that was delivered in a timely manner.
Many Thanks
Mr Wilson...
...Mr Wilson
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Yes I received my goods very good service thanks...
...Sheila Knowles
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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web site easy to use and product arrived when they said it would. I know it is not always easy but to known a rough idea of the time of delievery would just great not more hanging around. Otherwise cant fault it...
...Garry Matthews
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you....
...Peter J Sclater
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