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All good...
...David Vale
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around....
...Debbie Hoole
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...
...MARK GILBERT
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine....
...Angela Hannah
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier....
...Andrew Nangle
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company....
...Simon Morris
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Excellent and fast service as always. Thanks....
...GaryJones
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excellent service, very clear information updated via email for delivery time. Arrived early A.M. which suited me very well.
product ordered came well packaged and was correct. I found the website easy to use on the PC and had no problems locating my order. cheers keep up the good work...
...Robert Wooff
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