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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all ...
...mr keith fisk
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...
...Ken Smith
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good product long a long wait for delivery...
...david pitchford
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received goods thanks
easy to order and prompt delivery...
...Mark Nankivell
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Great service as always.
Product as spec and on time....
...Greg Borgartz - Essex Wildlife Trust
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Very helpful and kept me informed of when delivery would take place....
...Virginia mansouri
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Good reliable service and products would recommend....
...lesley
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Excellent service with very helpful staff...
...Melvin Hubbard
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you...
...Justin Thorner
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more reviews... |
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