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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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The brushes arrived next morning. Exceptionally quick service. Well done....
...G A SMITH
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!...
...Brian Radbone
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Thank you for nice service, everything was perfect.
Ragards...
...Luke
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much....
...Mrs Brenda Bell
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future....
...Shirley Tilbrook - C. Tilbrook
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...
...Chris Waters
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Good quick delivery
Email enquiries responded to quite quickly too!...
...Paul Felgate
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Very efficient, Good value. Eay to order from.
Best regards ...
...Robert Dawber
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...
...Brian RidleyJones
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more reviews... |
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