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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted....
...Mrs Eileen Smith
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All products arrived on time - Good service ...
...John Hawson - City of London School
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Easy to order and free delivery too. Good experience. Thank you...
...James Muff
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...
...Dylan Hall - DCR International
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Very good service
Easy to follow site, good communication re order status...
...neil l stewart
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A great service although a bit slow on delivery but i think that was down to some confusion on the order but on the whole very good just waiting for the coal bed to come down a bit in price and i will be ordering again
many thanks
Terry....
...terry shaw
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Thank you kindly for your service. Although the items took a lot longer to arrive than expected, the service updates from Christine were excellent. I will recommend you to other businesses. Christine was very helpful and courteous on the telephone and I appreciate the service from her. Thank you...
...M.Kinnear - A.Kinnear
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Expensive delivery for speed
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...Mark Taylor
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service....
...Robert Granter
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more reviews... |
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