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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order....
...Paul McSparron
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem....
...Sheila Bean
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A speedy delivery and very good service. MyTub kept me updated at all times....
...Sandra Beaumont
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These guys are great. Most responsive service I have had from any company for years. ...
...Mike Poulson
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Could not fault the service!...
...Richard CastleSmith
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet...
...Mark Owen
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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!...
...Tracey Eve
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Delivered to wrong address which took a couple of days to find. Delivered to "Hawthorn Lodge" rather than "Hawthorns". Not your fault at all just a sloppy carrier. Cant fault your service at all, even though the dispatch was delayed you kept me very well informed all the time. Will certainly use you again.
Many thanks...
...Graham Wright
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